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Online Account Portal  

The easiest way to manage your orders and check the status of projects. Watch the tutorial video

placing orders  


To place an order online, customers may either directly search through our wide selection of products using the site search bar, and thus add selections to their carts, or customers may fill out one of our inquiry forms for gene synthesis, protein production, or antibody production services.


To place an order, please send us a purchase order email to, indicating the catalog number and the quantity of the product you wish to purchase, in addition to your billing and shipping address, email address, and phone number.

Phone & Fax

You can contact one of our operation specialists Monday through Friday 9:00am EST to 5:00pm EST at 800-943-6396.

Order requests should be faxed to


              and payment

Shipping Methods

  • Ambient/Lyophilized

    • Ships domestic and international

  • Dry Ice

    • Ships domestic and international

  • Polar/Ice Pack

    • Ships domestic​ only

Shipping Carrier

Our company's default carrier is FedEx. For new international customers, shipment will be arranged with FedEx International Priority. Average shipping times range from 3 to 5 days, but depend on customs clearance.

Payment Methods

Bon Opus accepts checks, credit card, and bank wire transfers as forms of payment. Our website payment system functions through credit card payments. If you wish to order using a Purchase Order, you may either fax us at 888-253-6691 or email our order team to

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