Tel: 800-943-6396 Fax: 888-253-6691 Email: info@bonopusbio.com

Contact us:

Bon Opus Biosciences LLC 86 Summit Ave. Suite LL300B Summit NJ 07901 USA Tel: 800-943-6396 Fax: 888-253-6691

Emails:

General Information: info@bonopusbio.com Ordering: orders@bonopusbio.com

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Quality Control & Refunds

Quality Control

We here at Bon Opus pride ourselves for our lofty standards when it comes to our products and services. We are unafraid to rest assured in our quality and functionality. As such, we take your claims of products not meeting our standards very seriously and have implemented guarantees to address them.

For existing catalog products, extensive testing has been done to ensure the quality and activity. Data from this is displayed in our Data Sheets, which are sent along with the protein and can also be found on the products' webpages before purchasing. If our products do not function as stated on the datasheet, we will replace or refund the products.

We are also proud to say we offer Custom Products as well. If our custom service projects are delivered according to anything but the contract agreement, we will repeat the procedure at no additional cost.

If you are anything less than completely satisfied in the quality of our products, we want to hear from you. Please contact us at 1 800-943-6396 to talk to a sales representative, or email us at sales@bonopusbio.com, and we will be happy to address the issues.

Your satisfaction is our number one priority, and our number one source of pride.